TOFS is recruiting! Membership communications and support worker vacancy

Published: Thu, 19th December 2019, 04:00:00 PM

Thank you for your applications.  This vacancy has now closed.  We will be in touch with all applicants in due course.

Join our small hardworking team as we enter a new stage of growth and development. We are looking for an outstanding individual to work with the CEO as we take TOFS through a dynamic period of development and growth. TOFS is a registered charity supporting those born with a rare disease, (TOF/OA), and this is a particularly exciting time to join our team in the East Midlands in the role of Membership communications and support worker.

Oesophageal Atresia and Tracheo-Oesophageal Fistula (TOF/OA) are congenital malformations that occur in around one in every 3,500 births. Once considered paediatric conditions; the lifelong consequences of being born with TOF/OA are becoming more widely recognised by the medical community and TOFS supports those born with the conditions and their families/carers. We have plans to grow and develop and need experienced hardworking people who are passionate about our charity and what we do.

Job Purpose:
This role will make an important contribution to the next stage of development for TOFS as a charity. The main purposes of this role are to assist with membership communications to support the TOF/OA community and to engage with members at key stages of the membership journey. It will contribute to our long-term strategy of building upon and extending our existing pastoral support to families and TOF Adults – and will make a major contribution to the overall organisation of membership information.

Main Responsibilities:
1. To assist with written communications to members of TOFS.
2. To create written content for events, email campaigns and website news and update social media.
3. To engage with members, (mainly by phone and email), and assist with increased pastoral care.
4. To organise information, especially around our database.
5. To disseminate information to members and stakeholders.
Please read the role profile spec and apply via email.

How to apply
Please read the role profile spec before you apply.  To be considered, please email an updated CV to by the end of Sunday 12 January 2020, with a supporting statement telling us why you'd be a great fit for the role, and what you can bring to TOFS in these two key areas: membership communications and membership support.

CVs without a covering statement will not be considered. This role will be based at the TOFS office, Nottingham, NG4 2NN.  Candidates are advised to consider daily commuting distance and travel time before applying.

Initial interviews will be held by telephone/Zoom from Tuesday 7 January, with short-listed candidates interviewed in person subsequently at the TOFS office. It’s hoped the successful candidate will be in position early February.

Early application is encouraged as we reserve the right to close the advert early, or indeed extend it, if we don't get the perfect fit.

TOFS is a non-smoking organisation. We are an equal opportunities employer and we welcome applications from everyone. Charity Registration number 327735.

© Tracheo-Oesophageal Fistula Support
TOFS is a Registered Charity in England and Wales (327735) and a Private Company Limited By Guarantee without Share Capital, registered in England and Wales (2202260).
Registered address: TOFS, St. George’s Centre, 91 Victoria Road, Netherfield, Nottingham NG4 2NN.
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